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Limitations

Salesforce

Messaging session limitation

LimitValue
Maximum messages or messaging sessions per secondEnhanced Messaging and Messaging for In-App and Web: 50 new messaging sessions per second, and up to 1,000 messages per second thereafter

Per-transaction limitation

DescriptionSynchronous LimitAsynchronous Limit
Total number of SOQL queries issued100200
Total number of records retrieved by SOQL queries50,00050,000
Total number of records retrieved by Database.getQueryLocator10,00010,000
Total number of SOSL queries issued2020
Total number of records retrieved by a single SOSL query2,0002,000
Total number of DML statements issued150150

AWS

Connect Limitation

Amazon Connect Quotas
Amazon Connect API Quotas