AWS Resources
Important Notes
Please follow updating SCC-AC Resources guidance to update to latest version of resources.
1.4.0 September 2025
- Bug fix: Support import of CTR field Agent.HierarchyGroups to Salesforce.
1.3.0 July 2025
- Enhancement: Lambda Layer: Lambda layer enhancement to reduce cold start time.
- Bug fix: Filter call center id to handle call center specific contacts in Lambda functions.
1.2.0 April 2025
- Bug fix: Revamped 3 CTR (Contact Trace Record) fields and deprecated old ones. See field changes on CTR Import Notes.